What is Client Diversion?
Client diversion is defined as a process that unfairly attracts part of a company’s clientele. This unfair practice can be committed by a current or former employee, or by a third-party company. This common practice results in unfair competition, specifically disorganisation (see “Reconsidering Evidence in Unfair Competition Cases“).
The most common forms of client diversion include:
- A salesperson who exploits their relationship with clients to divert them for personal gain.
- Breach of trust related to an unwanted supplier change by the client.
- Diversion of client files.
Who is entitled to initiate an investigation in case of client diversion?
Any business owner or employer who suspects one of their employees, subcontractors, or competitors of diverting their clients is entitled to initiate an investigation. This investigation must always be conducted in a fair and proportionate manner.
How can a detective intervene in a case of client diversion?
Private detectives can intervene in several ways, including:
- Field Investigations: Setting up surveillance and tailing to make necessary observations and defend the interests of the client.
- Administrative Investigations: Analysing documents and administrative data to identify evidence of diversion.
Why hire a private detective to gather evidence for a client diversion case?
A private detective’s intervention helps to substantiate the facts. By collecting necessary evidence, these can be directly used in litigation or to justify, for example, a request for an ex parte order or the intervention of a bailiff to record the facts before they disappear.
Hiring a private detective will therefore allow you to put an end to these malicious acts of client diversion and obtain compensation for the damages suffered.
How much does a detective's intervention cost in labor law matters?
Hiring a professional proof-gatherer comes at a relatively low cost compared to the damage a malicious individual can inflict on a company. The cost will depend on the time spent and the resources used for the investigation. The rate will be calculated on a case-by-case basis. Each case being unique, particular attention will be given from the first review of your case. We regularly offer packages for this type of service.
Our estimates are free, so please do not hesitate to contact us (see “Rates“).
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